1. Seller and scope
These general terms and conditions govern the rights and obligations of the seller and the buyer when concluding sales contracts through the seller's website.
The seller is Next Chapter s. r. o., Nitrianska 8637/6, 010 08 Žilina, Slovenská republika, company ID 57 435 383, registered in the commercial register: Okresný súd Žilina, oddiel Sro, vložka č. 90074/L. The seller trades under the Parvi Lectores brand and is not a VAT payer. Contact details are listed in the Company details section.
The seller offers new children's books in foreign languages only. The seller does not sell e-books, digital content, second-hand goods or subscriptions.
The buyer is any individual or legal entity who submits an order through the website. A buyer acting outside their trade, business or profession is considered a consumer and is protected under Act No. 108/2024 Coll. on consumer protection.
2. Order and contract formation
An order is placed by submitting the checkout form with a button explicitly labelled as an order with an obligation to pay. Before submitting, the buyer must review the order contents, the total price including delivery and any cash-on-delivery fee, and confirm having read these terms and the privacy policy.
After submission, an automatic order receipt confirmation is sent to the e-mail address provided. This confirmation is not an acceptance of the order by the seller.
The confirmation includes, on a durable medium, these terms and the information on the right of withdrawal together with the model withdrawal form.
The sales contract is concluded when the seller confirms the order by sending an order processing confirmation, or at the moment the goods are dispatched. The seller reserves the right to refuse an order if the goods are unavailable, if incorrect details have been provided, or if the buyer has previously breached the seller's terms.
The seller retains records of concluded contracts for the period required by applicable law. Buyers may request a copy of their order by e-mail.
3. Price and payment
All product prices displayed on the website are final. The seller is not a VAT payer, so no VAT is added to the prices. Delivery costs are added to the product price based on the chosen delivery method.
The price applicable at the time the buyer submits the order is binding. The seller reserves the right to change product prices; price changes do not affect already confirmed orders.
Available payment methods are described on the Delivery and payment page. For cash on delivery, the buyer must pay the full amount upon receipt of the parcel. Ownership of the goods transfers to the buyer upon full payment of the purchase price.
4. Delivery
Detailed information on delivery methods, costs and estimated delivery times is available on the Delivery and payment page.
The buyer must provide a complete and accurate delivery address. The seller is not responsible for delays or non-delivery caused by incorrect information provided by the buyer.
Risk passes to the buyer upon receipt of the goods from the carrier. Upon receipt, the buyer must check the condition of the parcel; visible damage to the packaging must be noted in the carrier's delivery record and reported to the seller without delay.
5. Consumer rights
Under Section 19 of Act No. 108/2024 Coll., a consumer buyer has the right to withdraw from a distance sales contract without giving a reason within 14 days of receiving the goods. Details of the withdrawal process, goods return and payment refund are on the Right of withdrawal page.
The seller is liable for defects for two years from delivery. The procedure for reporting a defect and the buyer's remedies are described on the Complaints page.
The supervisory authority for consumer protection is the Slovak Trade Inspection (SOI). Consumers may contact SOI in the event of a dispute with the seller; details are on the Alternative dispute resolution page.
6. Final provisions
These terms are governed by the laws of the Slovak Republic, in particular Act No. 40/1964 Coll. (Civil Code) as amended with effect from 1 July 2024, and Act No. 108/2024 Coll. on consumer protection, which replaced both Act No. 250/2007 Coll. and Act No. 102/2014 Coll. with effect from 1 July 2024.
If any provision of these terms proves to be invalid or unenforceable, the remaining provisions remain in full force and effect.
The seller reserves the right to amend these terms at any time. Changes take effect upon publication on the website; orders submitted before the change are governed by the terms in force at the time of submission.
